Forum Discussion
I just got lied/ scammed by a T-Mobile rep. Unbelievable.
So i called back in Dec last year about a simple question, and the rep told me im eligible for a kid's smart watch, and a Galaxy 4 watch for "FREE". I thought this was too good to be true, and so i asked MULTIPLE times if id be charged a monthly service fee for these watches. She CLEARLY stated "NO, there will be no additional monthly charges."
Sure enough i start getting charged in feb. Ive been calling them back several times to get this resolved since i dont even need these watches, and i never even opened them in fear of something like this happening.
Now im on the hook for $350 worth of watches i didnt even need, and the prices on these have dropped significantly since then already.
I literally got lied to and scammed, so that first representative could make a sale. This is such BS for a loyal customer of 8 years. Im so annoyed…. thanks alot T-Mobile. I plan to post this complaint on every major website and social media outlet i can find.
Omg same thing happened to me! I knew the sales person was to nice! Kept telling me and my teenage grandson ITS FREE< and all you pay is $4 a month! I didn't even want the watch and he kept saying how can you turn down a free watch??!! My Account qualified for a free watch. I even took it back 2 weeks later because I hated it, Samsung Galaxy watch, it wouldn't hold a battery charge, and they told me it would get better the more you use it. ??? Really? I get my 1rst Bill and its Crazy how much I was charged for a Watch I Hate & Was told it wasn't going to charge me!! They are Liars and I am not letting this go, I was charged $4 a month for the Equipment part of it, which supposed to be Free! and then on top of that there are other charges for Prorating and a $24 To use it as a Line?? I don't do that or even know how. My bill went from $140 to $237! Over a Free Watch!! I don't trust anyone anymore! I will be filing complaint on BBB
