Forum Discussion
internet speed way too slow for over a month
One month ago, everything is perfect. Then all of a sudden, my cellphone Galaxy Note 2 internet speed slowed down and only have "E"signal. I have "Simple Choice" plan with 4G unlimited data....
Thanks for reply.
The old phone internet never worked anymore.
I changed to a new phone, then it worked.
Can I get refund for two months of internet speed lose and all the
inconvenience.
Mahalo
Gosh, I'm sorry you're still dealing with slow data. No one is a fan of sluggish data especially when you were told it was going to be fixed last month. I have a few questions for you so I can better understand the issue along with some steps for you to complete.
How far from your home do you have to travel in order to see faster data speeds?
What is the zip code where you usually encounter slow data speeds?
Can you please run a speed test on your phone by going to www.speedtest.net then share the results on this post?
Thank you in advance!
