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chuck48's avatar
chuck48
Newbie Caller
Hace 7 años

LG G7 CHARGING PORT MOSITURE

11.8.18

I AM HAVING A PROBLEM WITH MY LG G7.  KEEPS SHOWING THE MESSAGE CHARGING PORT BLOCKED MOISTURE/DEBRIS DECTECTED.  THERE IS NO MOISTURE OR DEBRIS IN THE PORT.  WHATS GOING ON?

I HAVE READ THAT THE V30 IS ALSO HAVING THIS PROBLEM.

THIS PHONE IS ONLY 5 MONTHS OLD

  • Continually turning it off to charge it is inconvenient but an easy workaround to say the least. As far as an update goes, I don't see any upcoming for the LG G7, but you can keep an eye on our Actualizaciones de software page. We're in the process of updating it which is why you don't see any devices listed at the moment. If anything else comes up to solve the charging port message, I'll be sure to send the info your way.

  • interesting. the only time i have ran into it with any of my LG devices was during charging...however when i pulled out the connector and flipped it over and replugged back into the phone the warning would go away...for me it was a slight short in one of my older cords that i use the most..

     

    actually...did it seem to go away not long after a update pushed through to your phone? for some reason i remember an update was pushed out not to long ago with a bunch of other rand of random fixes but the one that pops to mind was for moisture notification issues...just cant remember which device off the top of my head.

  • I just started having the same issue about a month ago. Sometimes it shows others no. I can charge it wirelessly or turn it off which for some reason works. It is on Android 9 and I doubt I will ever see any updates. I am thinking it might be time to change phones. Sad because I love this phones sound and it has been good for 4 years or so.