LG G7 error message this morning

fireguy_6364 wrote:

runningpainter wrote:

This is actually hard to fathom from a customer relations standpoint and also, possibly from a legal perspective. So many people depend on their phones for work, health and safety, and T-Mobile hasn't fixed the problem and hasn't provided better information to its customers. In my opinion this is a serious lapse.

the site here is primarily peer to peer with a handful of moderators to keep things in order only..they do not speak up usually on things and they do not have account access. as is they were working with LG to get it all figured out..i know on the Sprint site if a larger scale issue popped up they were pretty quick to get the info out there on what was going on and what was happening. might not have been the most helpful but at least you knew it was in fact known they knew of what was going on and were working on it.

 

 

here...not so much..you kinda get what you get and or do your own digging to get the info.

 

i know a lot of steps to try have been posted in here but here are the official steps from TMO in case theyre any different...no ...odds are they wouldnt post it in here because well...read the top of my post lol

 

LG IMS Keeps Stopping Error:

Instructions to Resolve

 

1. Reiniciar dispositivo

2. After device restarts, go to settings>apps>app info note: some LG devices use a tabbed view for settings instead of a list view. if the tab view is used, to to the general tab>apps and notifications.
3. in the top right corner, select the 3 dots. select show system
4. in the app list go to the app com.lge.ims.rcsprovider if the device has a search option, you can search for “RCS” to find it quickly
5. click the app name to select it
6. click storage
7. click clear cache
8. click clear data
9. click back button (top left) to go back to the app info screen
10. click force stop
11. these steps should prevent the pop-up from returning. if you see the error message again, go back into the com.lge.ims.rcsprovider app again and click clear cache and clear data.

 

last word was the fix was going to be kicked out in 24 hours in batches but unsure if that has changed or not.

 

First, I do not have DATA on my phone. Just call and text… so, none of those tips are helpful. But thanks. Today marks the 4th day I have not had use of my phone…. Since TMobile sold me this worthless phone, I am thinking  replacing it, giving us credit or compensating in some way…. IF this was fixed and taken care of in a timely manner, perhaps we'd all be happy ducks by now. 4 Days of non service is unacceptable… !!!!