Forum Discussion
"LG IMS keeps stopping"
This started on one family member's V30 yesterday and another today. This affects more than one LG model. Obviously T-mobile has changed something in the network. See this thread here: https://co...
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
timmob wrote:I wrote to LG and they sent me the attached PDF instructions. I've performed it on both phones and it works until the phone is powered off. I'll contact them again.
This PDF from T-mobile is WRONG and misleading! You must CLEAR DATA not just clear the cache. The instructs are not clear on that. ALSO, airplane mode turns the WIFI off but it will come back on once out of AIRPLANE mode so simply turn WIFI off and keep off until matter is resolved or repeat the process.
The following resolves it all:
THE BEST SOLUTION many have found (and easiest, which was posted by a tech on Monday night) and which allows WIFI to be turned on and RESTARTING the phone (without the debilitating popup returning) is the following:
- Settings > Network & Internet > Mobile Networks > Access Point Names > 3 dots > Restore Default Settings.
