Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone

Hello lovelies!

I figured something out! I have been using Samsung messages because that is the best place messaging app to customize. This same issue started happening with my grandfather's contact and I went through the steps Samsung said which were to wipe my phones cache, reset network settings, and repair apps. This did not resolve this issue, BUUUUUT what did resolve the issue was changing my default messaging app back to the regular google messaging app the phone first comes equipped with. I immediately was able to send my grandfather RCS messages. I know I have seen in support threads from Samsung that they keep claiming the issue is Tmobile and MetroPCS, but I almost do not think that is accurate anymore. We need to drill Samsung to see why the google messaging app doesn't do what their Samsung messaging app does do.

Gracias,

I have the same issue,  clearing default didn't work.  HELLPPPPPPPPP

paul888 wrote:

Hola,

 

I used to text this mobile phone for several months.  I am using a Samsung Galaxy S21.  However, today, the text fails to be sent.  Then, I look at my contacts for the mobile phone number and it is changed to:

sip:[phone number]@msg.pc.tmobile.com;user=phone

 

I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone

 

Any idea what is going on?  I am able to text other people.

 

Gracias,

 

Paul

HI Paul. I had the same problem. Store rep nor tech support had a solution. So I looked at my dads phone (he is the one I was trying to group msg but system wouldn't allow it). I used his phone and created a group then sent us a msg. Then when I received his group text, I was able to respond to the entire group. Problem solved. I then was able to add more recipients from my phone in the message. Hope this helps 

Same.  I can't text my Dad, a fellow Android user.  

😭

Yes, texting to 1 family member was our issue, as well. We had Samsung phones, texting a non-samsung. Changing to the Google Text app (rTger than phone's default app) worked for us.

I am having the same problem and it only seems to be with one number.

Another fix is too download in the app store Google  messages. Google LLC. Is the one you want. Use that and set as default. It's a Samsung app problem not T-Mobile so if you hate this problem that much be mad at Samsung. 

Fix it with 

Settings:apps:messages:defaults: clear defaults....this is a Samsung issue not T-Mobile. The system update caused it so please don't blame the carrier blame the maker of the phone.

I also had to install a new app! I chose Google, too. I don't like it as much, but at least i can text my husband! I do plan to see if the TMobile tech route brewbuddy mentioned helps, too. Just need my to catch up with life for a minute...lol.

My wife was having this problem on a new S23+ just 1 number like everyone else, I switched her from the Samsung messaging app to the Google and problem solved