Forum Discussion
Major network issues on Note 20 ultra with T-mobile network and Cellspot
I live at the edge of T-mobile coverage on a hill. T-mobile provided me an LTE cell spot for years which worked fine with my Note 8 for the last 2.5 years. I bought my Note 20 ultra on September 6. ...
CosmicMatter wrote:
Make sure you are using the new 5G sim card included with the device. It says R15 on the chip if you want to check it.
I’m using the R15 SIM .
It looks like the problem is with the Note 20 Ultra. A software update came in that broke it in October. A second software update just hit my phone this week, but it didn't fix it.
T-mobile told me to try with another phone. I ordered an LG V60 thinq dual screen, which I received today. It has no problem with the Cellspot.
At this point, it looks like only the original firmware for the Note 20 Ultra worked with the Cellspot, and nothing else afterwards does.
I don't have a reliable network at home without Cellspot. I will ask T-mobile to buy back our Note 20 Ultra as they no longer work on the cell network we have at home.
d_awood wrote:This is not an answer to your problem but more of a review of the cell spot. We also have one and use it at our cabin. I find it very spotty and does not work great. I have had the problem with it not making calls all the time this is very common for us with the Cell spot. I had them send us the tmobile wifi router and it really seemed to help.
At work while i am on wifi I can't send or recieve texts. I have to go back on the data signal in order to send and receive texts normally but then have the issues with poor signal quality.
I have had the Cell spot for many years, and it has worked great with all previous phones (Note 4, Note 8). It's only with the Note 20 Ultra and recent software recent updates that problems started. The other phone I got today (LG V60) doesn't seem to have any problem with it so far.
