Forum Discussion
New S24 Not Able To Send or Receive Texts
We just changed our plan to Go5GPlus which kicked in this past Saturday. Since then, I have been unable to send or receive text messages with my wife and 1 of my 2 kids (changed my phone from a Gs10 ...
Update: it's me, logged in as myself instead of my wife when I posted the original question. I hesitated pulling the factory reset until I exhausted all other options. We realized that the issue was not necessary on my gs24, but on the account with T-Mobile. My wife figured out that she couldn't text anybody not on an iphone from her iphone. Found a reddit thread that suggested activating family allowances on our account. We did, and it worked! No further issues. Such a simple fix after spending hours with T mobile trying to figure it out. Almost abandoned T-Mobile altogether in favor of another carrier...
You probably brought the issue over to your s24 by using SmartAwitch. You should never use SmartSwitch when the devices are not on the same Release of Android or at the most, within one OS version. Android has changed a lot from the days of the s10's. Back up everything to your PC, factory reset the device, and manually restore things like text messages with something like SMS Backup and Restore or another app.
