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trashcanman's avatar
trashcanman
Roaming Rookie
Hace 2 años

Pixel 6a Native Visual VoiceMail Stopped working...again 5/2023

Hola,

I have seen the other post(s) on this subject that is marked "solved", but it is not from where i sit.  I still have "can't activate visual voicemail"

I have had this phone since christmas last year and this feature worked great for a while.  I believe It stopped working after a update or restart about a month ago.  I called Tmo support and spent 30+ minutes with them before giving up, a couple days later it started working again.  Now it has stopped...again.  I believe me shutting the phone off the other night caused it.

Anyone else with this issue and /or any ideas on how to fix it?  If i force stop and uninstall updates on the phone app it appears to work for a few minutes then stops again.

Pretty sure if i quit screwing with it it will start working again but this is a pain and really unacceptable.

If there is a fix i will try just about anything or if this is know issue being worked on i will just shut up and be patient.

any clues or ideas?

gracias

  • Hola tidbits,

    thanks for the reply.

    i tried your suggestion but right now it says “call voicemail to finish setting up” so not chance to “try again”

    i turned it off and back on and i get the same notice/warning.

    What i have noticed is if i don’t restart the phone and just leave it alone for 2-3 days i will wake up one day with it activated.  restart the phone after that and it borks it again.

    very frustrating i just wish i knew if it was being addressed and if it is tmoble or google, my guess is tmobile but i don’t know.

    thanks again for your suggestion, next time i have the “try again” or “activate your vvm” i will re-try your suggestion.

     

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    what works for me is turn off 5G, and turn off sim card for 10 seconds. Turn on Sim card and activate voicemail.  After that turn on 5G.  Doesn't matter what carrier and device I've used if this happens to me.  

     

    esim seems to cause the most problems.