Forum Discussion
RCS Universal Profile Issues
I recently tried google messages and i did not like it, i reverted back to samsung messages stock app and i can no longer get messages from samsung phone on t mobile network. It seems to be an RCS messaging issue please help i have swapped out sim and swapped out phone with a warranty and it still is not working.
I checked out our press release and it should be part of the default messaging app as long as your device supports RCS Universal Profile 1.0. If it's not working and you've cleared out the app cache/data and reset your device, definitely contáctanos over the phone or through Facebook/Twitter. One of our Experts will make sure your account is set up correctly and file a ticket as needed.
Then e-mail Samsung's Messages app support and report the issue.
Yes that is correct no other messaging app
So when you go into settings / apps and hit the 3 dots and choose Default apps, under SMS ..... it just lists "Messages"?
Yes I have I got a warranty swap today and updated all the Samsung apps.
Have you tried making the Samsung Messaging app the default messaging app?
it works in google messages if i turn on chat feature and they come in as mms not rcs messages, i also dont want to use another app.
If it works using a different messaging app, then I am going to say the Samsung app is the issue. There are plenty of messaging apps put there. Textra is just one of many you might want to try.
