Forum Discussion
RCS Universal Profile Issues
I recently tried google messages and i did not like it, i reverted back to samsung messages stock app and i can no longer get messages from samsung phone on t mobile network. It seems to be an RCS messaging issue please help i have swapped out sim and swapped out phone with a warranty and it still is not working.
I checked out our press release and it should be part of the default messaging app as long as your device supports RCS Universal Profile 1.0. If it's not working and you've cleared out the app cache/data and reset your device, definitely contáctanos over the phone or through Facebook/Twitter. One of our Experts will make sure your account is set up correctly and file a ticket as needed.
- Anónimo
Have you tried wiping the cache of both the Google messaging app and the Samsung messaging app?
- badfnluckNetwork Novice
I'm having the same problem, trying to use Samsung messages. It was announced a few days ago that cross platform rcs was active on 40 devices on t-mobile with the stock messaging apps. No need to download any apps or activate anything. However, I've been trying since then to send and receive chats on different devices and carriers using Google messages and my stock app doesn't send or receive rcs. Supposed to be active and it's clearly not. It's not a Samsung messages app problem, it's just not active in the system. So quit blowing smoke and activate it or at least admit that it's not active yet.
- tmo_ianAdministrador de la comunidad
I checked out our press release and it should be part of the default messaging app as long as your device supports RCS Universal Profile 1.0. If it's not working and you've cleared out the app cache/data and reset your device, definitely contáctanos over the phone or through Facebook/Twitter. One of our Experts will make sure your account is set up correctly and file a ticket as needed.
- Josue826Newbie Caller
Is rcs not working im the samsung galaxy app ? My sister in law has the samsung messages app and I have a Google messages app and we were able to read and see the typing but all of the sudden she doesn't have that option anymore
- sweetpeachBandwidth Buddy
The Samsung Messaging app is RCS “like” and it functions as a messaging app even when the network RCS info is spotty, so she may see the RCS capabilities come and go as she uses the app. However, I like it better than Google Messages myself. 😉
- Josue826Newbie Caller
There's not rcs for samsung app when it comes to the s20 phones and note 20
Rcs on samsung app only works on older phones and between tmobile networks my sister in law has an 8 and her brothers a 9 ans 10 and they can read and see typing that's why I decided to use Google messages
- sweetpeachBandwidth Buddy
Actually, I’m using a Samsung Note 20 Ultra...so it hace work if you enable the features.😉
- Josue826Newbie Caller
Can you message other people using Google messages ? Or messages other people with different carriers?
- Josue826Newbie Caller
I still don't have rcs messages on my samsung note 20 ultra
- sweetpeachBandwidth Buddy
Just open the messaging app, hit the 3dots, settings and enable all of the notifications - delivery, read, etc.
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