Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Curiosity got the better of me & I ventured into a T-mobile store this afternoon and uninstalled the t mobile visual voicemail app from the oneplus 6t that was on display and I was able to activate the native visual voicemail on that particular device.
I'm thinking it maybe some kind of backend configuration on most of our accounts that are preventing some of our native visual voicemail apps from activating... of course the poor sales girl had no idea... but I'm sad that the "engineers" can't figure this out.
