Forum Discussion
App Exchange Not Working
My App Exchange does not work and I'm trying to figure out why. I hit the Get Started and it starts doing its thing and then I get this Error Messages: Failed SOC Check Unable to get SOC Information...
Wow! This has been going on for months??!!!
S22+ user here and same issue as the threads above. Note, that I went to that app bc after going thru the regular T-Mobile app I thought, "not possible that this is it!?!" All that app option seems to do is let you pay your bill. I get an error when even trying to SEE my bill. So, when trying to navigate thru that it says I have no network connection which is how I ended up in the T-Mobile Experience debacle.
Looks like there's been plenty of time to resolve this issue. Maybe, at least tell us where to go to find a functional app for bill pay, seeing our usage details, etc, etc... All the things that Sprint let me see in their app, or what I'm sure Verizon offers their customers to see in their app.
