The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem? Talked with a T-mobile Tech and they said, yes we are having problems with the app. HELP🤬
I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
Yeah I have a less than month old purchased Onn 10.1 2024 (Android 14) tablet and it won't install T-Life on it, but it will install it on a Onn 10.1 2022 (Android 11) I got from a thrift store for $10. This is prime example why I dispise TMobile so, so much.
I wouldnt know anything about this new app becasue its not available to me because i use a samsung rather than an apple which pisses me off really ! If your going to have an app then make it available to all your customers not just apple users! I wouldnt waste my money on an apple i dont know how they get away with calling those smart phones! I would have to dumb myself down in order to use one ! I guess i will manage my router the old fashioned way and just unplug it and plug it back in .thanks t life for oh nevermind i cant get this app
Yeah I have a less than month old purchased Onn 10.1 2024 (Android 14) tablet and it won't install T-Life on it, but it will install it on a Onn 10.1 2022 (Android 11) I got from a thrift store for $10. This is prime example why I dispise TMobile so, so much.
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
This is exactly what is happening to me. Customer Service has been worthless
Maybe this is something with the phones. I am having the exact sane problem!
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
This is exactly what is happening to me. Customer Service has been worthless
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
You're getting some help from the free VPN, but not true or full VPN functionality that a paid VPN offers. I can give you a link to the VPN I use which is one of the better ones (and not expensive) but I don't know if T-mobile will allow me to post a link here. The offer/link would give you an extra 3 months free if you subscribed. DuckDuckGo is good for searches but its browser leaves a lot to be desired. I would recommend either Microsoft's Edge Browser or the Brave browser. I use Brave because it has a lot of tracking and ad blocking built in. Edge tracks you but it has great functionality. Startpage is an even more secure search than DuckDuckGo. I recently switched to it from DDG when I learned about it and so far I'm happy with the results.
In your VPN find a settings parameter called split tunnel. Add Tlife to the split tunnel. That way the VPN will allow direct access to the internet which is what Tlife and T-Mobile Internet need. Also if you do speed checks add those apps to get truer T-Mobile connection speeds rather than the VPN connection speeds.
My VPN doesn't allow me to change settings. :( It's just DuckDuckGo (or I can use the McAfee one) & not really a true VPN I purchased & installed. I will keep that in mind though!!
In your VPN find a settings parameter called split tunnel. Add Tlife to the split tunnel. That way the VPN will allow direct access to the internet which is what Tlife and T-Mobile Internet need. Also if you do speed checks add those apps to get truer T-Mobile connection speeds rather than the VPN connection speeds.
I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
Good call, that worked. I agree that it's an irritating requirement for this stupid app. I also don't have kids and only care about the offers.
I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
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The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem? Talked with a T-mobile Tech and they said, yes we are having problems with the app. HELP🤬
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The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem? Talked with a T-mobile Tech and they said, yes we are having problems with the app. HELP🤬
I wouldnt know anything about this new app becasue its not available to me because i use a samsung rather than an apple which pisses me off really ! If your going to have an app then make it available to all your customers not just apple users! I wouldnt waste my money on an apple i dont know how they get away with calling those smart phones! I would have to dumb myself down in order to use one ! I guess i will manage my router the old fashioned way and just unplug it and plug it back in .thanks t life for oh nevermind i cant get this app
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Yeah I have a less than month old purchased Onn 10.1 2024 (Android 14) tablet and it won't install T-Life on it, but it will install it on a Onn 10.1 2022 (Android 11) I got from a thrift store for $10. This is prime example why I dispise TMobile so, so much.
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jakecentric wrote:
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Br889 wrote:
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My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
\t\t
\t\t
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
\t\t
\t\t
\t
This is exactly what is happening to me. Customer Service has been worthless
\t
Maybe this is something with the phones. I am having the exact sane problem!
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Br889 wrote:
\t
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
\t
\t
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
\t
This is exactly what is happening to me. Customer Service has been worthless
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My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.🤬
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You're getting some help from the free VPN, but not true or full VPN functionality that a paid VPN offers. I can give you a link to the VPN I use which is one of the better ones (and not expensive) but I don't know if T-mobile will allow me to post a link here. The offer/link would give you an extra 3 months free if you subscribed. DuckDuckGo is good for searches but its browser leaves a lot to be desired. I would recommend either Microsoft's Edge Browser or the Brave browser. I use Brave because it has a lot of tracking and ad blocking built in. Edge tracks you but it has great functionality. Startpage is an even more secure search than DuckDuckGo. I recently switched to it from DDG when I learned about it and so far I'm happy with the results.
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George_lol wrote:
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In your VPN find a settings parameter called split tunnel. Add Tlife to the split tunnel. That way the VPN will allow direct access to the internet which is what Tlife and T-Mobile Internet need. Also if you do speed checks add those apps to get truer T-Mobile connection speeds rather than the VPN connection speeds.
\t
My VPN doesn't allow me to change settings. :( It's just DuckDuckGo (or I can use the McAfee one) & not really a true VPN I purchased & installed. I will keep that in mind though!!
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In your VPN find a settings parameter called split tunnel. Add Tlife to the split tunnel. That way the VPN will allow direct access to the internet which is what Tlife and T-Mobile Internet need. Also if you do speed checks add those apps to get truer T-Mobile connection speeds rather than the VPN connection speeds.
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K8e wrote:
\t
I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
\t
Good call, that worked. I agree that it's an irritating requirement for this stupid app. I also don't have kids and only care about the offers.
Thanks for the tip!
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No issues with the app here. Have you tried clearing the app cache and data to see if that helps?
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I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
