Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconn...
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
Hey Guys
Even though I'm not a t-mobile user I was experiencing the same issue as everyone else with receiving duplicate txt messages from my watch that I dismissed hours ago whenever my watch would switch to mobile data. And I discovered (at least on AT&T) that this has to do with the text app you're using and Numbersync (AT&T's equivalent service for DIGITS).
I use the textra app on my phone instead of the built-in messages app. However, I decided to disable textra and then use messages. When I started digging through the settings I noticed that the messages app on my AT&T branded note 8 has a service for AT&T message sync (allows you to check and send text messages online with your AT&T phone number and must be enabled to use numbersync)
So I tested by
1) Sending myself a text message from another number
2) Dismissing the text on my watch while still connected to bluetooth
3) Waiting for 5 minutes and then disconnecting bluetooth
4) Waiting for 10 minutes and confirmed my watch no longer received a duplicate notification
I went back to my phone switched my default message app back to textra and executed the same steps above and within 5 mins I received duplicate messages again. When I reached out to AT&T support they told me that their message sync service only works with the default texting app on my phone and not 3rd party texting apps. This obviously is not the answer I wanted to here since textra is far better than the samsung messages app so I kept trying things and found a workaround that works for me.
I leave textra as my default app but I went into the samsung wearables app and blocked notifications from the default message app. I then ran the test again and no duplicate messages. I only get the notification from textra. I also tested to make sure I would still receive new txt messages by connecting to mobile data only and then sending myself a message and sure enough I only receive notifications from textra now.
Hope this helps
Note: I'm on the latest watch firmware released on 11/26 (R815USQU1BRJ6). I force checked for the update in the samsung wearables app.
