Forum Discussion
Galaxy Watch LTE duplicate messages
- Hace 6 años
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
Thank you for this! I was finally able to get my husband and my Galaxy Watches connected to our network thanks to your Reply. We had a similar issue as yours in that we had to return to the store for our watches bc they didn't have the ones we wanted in stock. So it makes me think there was a misstep on the T-Mobile side when they set us up. I did try contacting support that same month but they were not helpful.
I followed your steps 1 and 2 to reset the mobile networks but deviated somewhat in step 2. The DIGITS operator told me to open the following on my watch:
Settings->Connections->Mobile Networks->Mobile Networks-> "Always On"
I have since toggled bluetooth on/off and it seems to have resolved the duplicate message issue. I wonder if the reset was necessary but I'm glad I did bc it forced someone in support to properly address the issue.
I also requested a refund/credit for three months (out of six ugh) of payments for non-functional phone lines. I would encourage anyone else who has issues to do the same.
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