Forum Discussion
Samsung A71 5G Network Issues
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old pho...
From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.
FORGET IT . . . T-Mobile does not CARE that the A71 does not work!!! I spent countless hours troubleshooting, getting my phone replaced, having rude and unprofessional store clerks and clueless Customer Care Technicians waste hours and hours of my time. Bottom line, new phone I received is doing the exact same thing the old phone did the minute the T Mobile update was installed.
1 - DO NOT INSTALL T MOBILE UPDATE ON NEW A71 !!!!
YOUR A71 WILL WORK GREAT WITHOUT IT
If you DO Install the T Mobile Update . . . . .
1 - Set Network to LTE\3\2 G and live with it.
2 - Restart the phone often resolves lost network\connection issues.
These are the only 2 things that work. Don't waste your time asking for help, they can not fix this issue and they don't care. They will do nothing for you. Be kind to yourself and accept the fact that we got robbed buying the A71.
