Forum Discussion

yluquin's avatar
yluquin
Newbie Caller
Hace 10 meses

RSC read receipts not working for S24 ultra

RSC read receipts not working for S24 ultra. I have called both TMobile and Samsung and both of them say it's the others person issue and no resolution on either of them.

  • It should have been default. Samsung is sunsetting the messages app in place of the Google app. Just both are on the phone for the time being. Switch to the other and see if it goes away. 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    It should have been default. Samsung is sunsetting the messages app in place of the Google app. Just both are on the phone for the time being. Switch to the other and see if it goes away. 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    Talk to Google. The S24 no longer uses T-Mobile RCS servers. Samsung doesn't have a hand in it as well. The app is made and supported by Google. Go to Google messages Forum and see what is said there. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    RCS read receipts must also be enabled on the person you are texting and they have to have to be using RCS as well.