Forum Discussion
S22 Ultra not showing up in trade in list
I'm trying to trade in my S22 ultra 5G for a new phone. Ever since the update, I have no service where I should have it and I'm over it. When I type in my IMEI, it takes me to a screen to type in my ...
amontijo26 wrote:I bought my S22 from Samsung directly. I googled the S22 ultra model number and that is what comes up. It shouldn't matter where I bought it from, a model number is a model number.
The model number is in the About Phone. Samsung sells U and U1 devices and there are also W devices with the same model number. The U, U1, and W are just the firmware version but the hardware is the same. When you put the IMEI in, the system should know the model number and give you that choice to select.
