Forum Discussion
Samsung A71 5G Network Issues
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old pho...
From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.
tmo_mike_c wrote:I haven't seen any known issues with the device. I'd check for recent software updates on the phone first. If it's up to date, I'd have our Tech Care team file a ticket to get our engineers to look in to this further.
I got the phone about a month ago and have most updated software on it. The call quality is crap, half of the time during the call the network goes down and the otherside cannot hear anything or neither can I. It randomly drop signals within my house while all other phones within the house still has signal. Still have this issue and it has not been resolved.
