Forum Discussion
Samsung A71 5G Network Issues
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old pho...
From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.
tmo_mike_c wrote:I haven't seen any known issues with the device. I'd check for recent software updates on the phone first. If it's up to date, I'd have our Tech Care team file a ticket to get our engineers to look in to this further.
I wanted to upgrade to this phone and the store associate told me not to buy it because of the connection issues.
