Forum Discussion

bussadude67's avatar
bussadude67
Newbie Caller
Hace 5 años

Samsung A71 5G Network Issues

So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. Here is a photo showing full 4g bars at Ontario airport for example and there is no network connection. Is this a known issue for this model, is there a fix coming? I am about to return the phone to the store honestly.

 

  • From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.

  • mrnyjet's avatar
    mrnyjet
    Transmission Trainee

    samsung phones are loaded up full of their crapware apps. i would never  ever buy or recommend a samsung phone even to my worst enemy. 

    i can also tell you from personal experience thst unlocked versions have far less issues no matter what brand of phone. i suspect that carriers write poorly altered versions of software.

    plus  there is a delay of weeks or months getting updates on carrier versions , as compared to unlocked ones.

  • Cp51's avatar
    Cp51
    Newbie Caller

    I have the same problem with my Samsung galaxy a71 5g

  • Cp51's avatar
    Cp51
    Newbie Caller

    I would like to know  when t mobile is going to do something  about it. At&t is waiting for me, and no more Samsung. A715g is a piece of shit.i got Rob 600 dollars 

  • when would depend on when you contact TMO either through call, Facebook or Twitter..the site here is primarily peer to peer so you wont be getting any info via the site.