Forum Discussion
Samsung Active 4 watch4 lte call issue.
Two months ago, my lte versions active 4 stopped making calls without bluetooth connection. I have been working with Tmobile for about six weeks. is anyone else having this issue?
Success! Samsung Active 4 LTE watch is calling independently without Bluetooth confection. 🙂
dt2023 wrote:
Success! Samsung Active 4 LTE watch is calling independently without Bluetooth confection. 🙂
So for anyone else having this problem. How did you get this worked out.
T-Mobile technical support needed to submit ticket to the engineering department. There was an issue with my account that needed to be corrected in the back end. It took three or four sessions with Tech support to get the cause identified and submitted to engineering. After the corrections was made in the system, Resetting the watch, Samsung wear app and getting a new phone number for the watch fixed the issue.
