Forum Discussion
Suddenly unable to Send/Receive Calls
The last two days I have been receiving an error "Your phone's not registered on a network, so you can only make emergency calls." when making a calls. This is only the last two days. The error seeme...
Sometimes phones get confused. When this happens you can generally fix it by rebooting. If that doesn't work try turning WiFi calling off/on. Another setting to try would be the preferred network mode LTE/3G, Also, try manually selecting T-Mobile's network.
If you have access to Internet, you can get help via Twitter @TMobileHelp or use WiFi Calling to contact customer service. Also, a VoIP app (Google Voice, Skype Out, Viber Out) can call customer service at 1-800-937-8997, No one on this community forum has access to your account or connection information.
