Forum Discussion
T-Mobile retroactively removes status updates related to software updates
The company T-mobile has removed the page for tracking Android 12 Development for the OnePlus 7T Pro
I made my purchase decision with the promise that T-mobile would be able to handle updating the phone to the software that the manufacturer has already finished working on.
A year later, and they've taken down the page for the OnePlus 7T Pro, seemingly throwing in the towel on this project and those customers.
Remember, never buy a product based on future promise, because even if T-mobile promises on a website that this phone will get Android 12, they'll just 404 that page when satisfying their customers is inconvenient compared to making money.
- tidbitsSpectrum Specialist
OEMs do the updates. Not carriers. Have you noticed Google stopped blaming carriers. This happened almost a decade ago. Google/Sony did an AOSP project and found carriers don't touch code. Carriers "bloatware" is done just like ANY other app you find in the play store. They also found out the longest delay was themselves inadvertently. Android 4.0 and beyond became more modular to allow co-development due to government, licensing, and other consortiums. Since 4.0 Google started releasing kernel sources for testing while they build android. They started to go more and more module with Project Treble. All carriers do is test the finished project and if they find security flaws against their network they send it back. Rinse and Repeat.
FYI - HTC, Sony, Samsung, and LG have admitted to this by releasing their development schedules back then. Rest of the world started to blame OEMs, and only here in the US we still blame carriers. Funny enough Asia markets have way more "bloatware", and by that logic they should always be last to get updates, but surprising they tend to be first in a lot of cases.
- BugPlusWontChannel Chaser
This Phone has a Snapdragon 865+ and 12gb of Ram you're gonna come on the forum and try to justify that they can't develop for this phone that's more powerful than plenty of computers. What a joke. It's not that they can't, it's that they won't, because they stopped caring about making good on their software promise and that lack of follow-through should be noted! They could develop this update, but don't want to because people like you, people like you @syaoran who want a job at T-mobile so bad you'll defend them even if they give customers a fat middle finger.
Your replies are unhelpful and irrelevant. Reported numerous times. Don't reply unless you can understand T-mobile's ownership of the issue.
- BugPlusWontChannel Chaser
They promised, they didn't predict.
I can want my device to perform as advertised, yes, because I spent money on the premise of function that was promised by T-mobile.
You don't know what you're talking about either with this one, stop replying please I'm trying to show that the development page that promised development was removed.
https://www.t-mobile.com/support/devices/software-updates/oneplus-7t-pro-update-to-android-12
In the industry we call this a "dirty delete" and honestly if you can't handle the truth that I've been specifically screwed over by specifically T-mobile, go touch grass. It's the matter of fact and stop trying to tell me my opinion on Android 12 when I never asked you and don't care how buggy you think it is.
- syaoranTransmission Titan
Contracts are made well before the devices are ordered by the carrier. T-Mobile has no control over the update schedule and only contributes their third party developed bloat and updated carrier aggregation and modem tuning settings to OnePlus to be included. T-Mobile and OEM's can't really predict what is going to happen to OS updates and how they impact a device that is 3 years old. You can be biter about it all you want. If your device gets Android 12, you're going to wish y ou stuck with Android 11.
- BugPlusWontChannel Chaser
Right, thanks for all the replies but frankly I'm not buying it when it comes to the coding job being a mess or whatever. Why did T-mobile promise development, when the OEM is clearly still working on Android 12. It's specifically T-Mobile giving up when the idea was they could be trusted with handling updates. They cannot as they will retroactively remove status pages and have their tiny army come out and defend T-mobile like they owe you anything.
They abandoned this software update and don't care about their customer, and I've shown the proof as far as the complete removal of a software update page. It's a dirty move that isn't a sign of good faith, but bad intention to sell phones on the premise of software updates, but to rescind the offer later on. This isn't a question and it isn't open for debate. T-mobile, not oneplus, not android, is responsible.
All of you acting it's my fault that T-mobile made this page specifically for this web development and me noticing and being upset when it's removed without warning. I need those security updates, I don't care about your opinion of Android 12 and it shouldn't be more important that the clear deception. Reported because it would be easy to read that this post was for Android 12 but again, you just wanted to reply, not actually be helpful.
- syaoranTransmission Titan
The 7 series and 7T series of devices are EOL (End of Life). No more major OS updates for those devices after Android 12, which is still a mess. As a member of the 7 Pro FUT program, there hasn't been any major improvement to the beta and these devices are the lowest priority. As a FUT member for the 8 Pro, 8T and 8T+ 5G, and 9. Those programs have mostly started for 13 with the 8T/8T+ 5G starting around late September, if not later. That teams focus currently is the mess of the 10/10 Pro from Android 12 being a mess and then you have the code merger between OnePlus and OPPO further adding to that mess. That code merger will be abandoned for Android 13, returning to the Oxygen OS look and feel.
- BugPlusWontChannel Chaser
It's not a question, it's a matter of fact that the Android 12 Operating System is available for the OnePlus 8T+ Unlocked models verses the T-mobile models which received a later rollout. The same was to be expected of the OnePlus 7T Pro 5G but T-mobile promised development and seemingly rescinded.
That's why the T-mobile website is available, to show that the T-mobile Variant is still in development.
There are many articles online about flashing the OnePlus 7T Pro specifically because the T-mobile Variant ships with software unlike the Unlocked model, not linking those since it's not advised due to security issues.
I don't care about your article because you fail to address this works different on OnePlus phones.
Again, be quiet, you have no idea what you're talking about and your number of replies isn't making you smarter. Reported again, stop replying.
- fireguy_6364Modem Master
lol not even close sport..you should go join OnePlus Beta testing...you’ll get a better idea of who actually handles all of it..
the carrier sends what all they want included in their variants..they dont do the actual updates..same goes for what all carrier specific stuff needs to be added in..
different manufacturer but they all do it exactly the same
^^^ theres your start to finish when it comes to the updates.. specifically 7 though 10 since you brought it up ;-)
@syaoran i know you enjoy these type of questions lol
- BugPlusWontChannel Chaser
You're wrong. T-mobile makes the updates for the T-mobile Variant, that's why there is a dedicated page for development.
The bootloader for the T-mobile Variant is custom and has to be circumvented to make the phone a true "unlocked" version.
You don't know what you're talking about and very unhelpful, reported.
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