Forum Discussion
T-mobile stealing my device
I send my device to trade to T-mobile for $ 300 in a very good working conditions. After 10 days, T-mobile tells me that the device is damaged and can offer $ 25 or to return it. Knowing that I sent...
When you send in a device to be traded in. It is sent to a third party company. Usually, Assurant. When you agree to send in a device as a trade-in, you also agree that the device will not be returned to you regardless of the reason. Assurant assesses the devices and handles the trade-in process. The quote you get when agreeing to trade in the device is just a guestimate until the device is received and can change based on Assurant's assessment of the device.
