Forum Discussion

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Software updates release in waves and can take weeks to get to everyone. Waiting can be stressful and not fun for anyone. The OnePlus 9 series should be on Android 13 already, so your phone is quite a bit behind. 

    Where did you purchase your phone? Different carriers have different requirements, so they tend to approve updates at different rates. Android 13 has been completed for OnePlus 9 series for quite a while. A couple things you can do on your phone to prep and install the update are: 

    1. Make sure your phone has at least 15% available memory space and 75% charge. 
    2. Uninstall any third-party battery saver or task manager apps.
    3.  Manualmente buscar actualizaciones.
    4. If you are still not seeing an update available, you can master reset your device and check again in the setup wizard. 
  • @syaoran 

     

    you might have to go over to the One Plus forum and download it from there. syaoran will have some ideas.