Forum Discussion

BrendaH's avatar
BrendaH
Roaming Rookie
Hace 3 años

Air bubbles in my screen protector

I just received 2 new iPhones and attempted to put the screen protectors with them, but I have air bubbles under the screen protectors.

How do I get the air bubbles out?

  • use a credit card/bank card to try and force them towards the closest side.

  • BrendaH's avatar
    BrendaH
    Roaming Rookie

    It's "GO TO" (if that is a brand).  I bought it from T-Mobile when I purchased the two iPhones from T-Mobile.

    Maybe I need to contact T-Mobile directly.

  • BrendaH's avatar
    BrendaH
    Roaming Rookie

    That would have been NICE!  (They didn't, and they didn't offer, and I didn't think about asking them if they could or would.)

  • BrendaH's avatar
    BrendaH
    Roaming Rookie

    UPDATE:  I went into a chat session with T-Mobile.  I explained the situation.  The (very nice)  T-Mobile person told me to take the phones back to a local store and they would fix the issue.

    I just printed off my order that includes my order number and everything I purchased, and will take back to a local T-Mobile store, once I find one.

    I probably should have just gone locally and bought everything, but when I originally started with the chat with the T-mobile employee that I ended up buying from, my intention was a fact finding mission, NOT meaning to purchase anything.  I expected to be pressured, etc, like (most stores) do these days.

    So I will be going to a local T-Mobile store, once I figure out where they are in this town.

    I'll give an update once I get back home, but I'm sure everything will go fine.  When I bought the phones, I was told that I could get 3 free screens per year.  I don't know if that meant screen protectors or screens on the phone itself… but I "assume" it was screen protectors.  Perhaps I will find that out at the store.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    Next time, go to Amazon and find a protector that includes a plastic frame that makes the alignment foolproof. Those also come with YouTube videos on how to do this yourself. You will save at least 50% off TMO prices and you will get multiple protectors. I prefer Spigen brand and those have worked great.

  • BrendaH's avatar
    BrendaH
    Roaming Rookie

    Thank you.  Next time I will go to Amazon.

    The GOOD side of all of this is that I found the local T-Mobile store.  They had 3 workers there, but I still waited at least 45 minutes (I don't wear a watch) as everyone was busy.

    Once I finally got up to the desk, it took the T-Mobile gentleman about 2 minutes to replace my screen protector.  I showed him the <crack?> that was on the original one.  I also tried to get it off, but it didn't come off… and then of course, didn't *really* seal all the way back down… so I guess the rule of thumb is that if you pull it up, even a corner, it's NOT going to seal back down… but he saw what I was talking about.  I don't think he could determine if it was a tiny little hair, or if the screen protector was cracked there.. but I got a NEW one FOR FREE.  <And *HE* put the new one on.>

    So this time, everything turned out fine.  Next time, I'll know better.  Thank you for the recommendation of the brand.