Forum Discussion
I have been trying to unlock my phone for a month now.
I have met all the requirements to unlock my phone on my prepaid line. $100 refill and its been over 2 months and my phone is paid off. For some reason these T-mobile customer service workers have do...
Try using messenger on one of Tmobile's social media pages like Facebook or Twitter to see if they can help. They have a knack in unlocking phones.
Have you contacted the social media support team? If you have an Android phone you should be able to request a full or temporary unlock from your MyTmobile account.
