iPhone 13 Pro Max on Backorder

Hi guys I just wanted to let you all know about my experience. On December 5th I placed an order for my Iphone 13 pro max  in the store shipping date December 28 - January 11. Today I saw that the phone was in stock and I was wondering if I can get the same shipment day on the same order. While on the phone with T-mobile customer service, they advised me that it would be best to just cancel my original order and make a new order with the new shipping date December 7 - 11. They transferred all of the original promotions from the first order and even gave me free 2 day shipping. Just make sure all of the promotions are correct and expect a decently lengthy process (2.5 hours at least on the phone). Hopefully this gives you guys hope or helps you guys get your phones a bit earlier. Ask me any questions and Merry Christmas! 

Ordered 4 Phones 13s, 3 iPhone pros, and 1 pro max on November 7th. Original shipping date was 11-30 / 12-14. Now the app says January 3- 18. But a tmobile "expert" says it will be here before Christmas. But I was told last week that it would be here this week. Getting frustrated. 

Ordered mine November 21st, got charged dec 2nd, phone isn't shipped out yet smh. And it said latest was dec 5th now it's the 7th. Btw did you guys get charged a 25$ shipping fee? 🤔

So i ordered a 13 Pro on Dec 4th, estimated ship date is 12/28/21-1/22/22 or something like that.  When i go "shop" on T-mobile site now, it says the exact same model is "In Stock" and expected ship date is 12/7/21-12/10/21..  should i call and cancel my order and order again or wait a couple of days?  So frustrating!! 

magenta7786034 wrote:

I ordered Nov. 18th, est. ship was 11/30-12/14, card was finally charged yesterday now it’s 12/1-12/5 but still haven’t shipped 

me too, i ordered on the November 18th & have the exact same thing going on, it hasn’t shipped but said 12/1-12/5, smh it’s the 7th now 

Sjane00 wrote:

magenta7786034 wrote:

magenta7786034 wrote:

dianasantos wrote:

magenta7786034 wrote:

***update*** received an email that my payment processed this morning but the shipping date is still 12/01-12/05 still says processing but when I look at my plan the pro max shows up on my line and under my EIP agreement & it's classified as Active-shipped but on the order status it doesn't. I'm so confused 

I'm having the same problem. My payment was charged on Friday, i didn't receive an email or any message. And it's showing up on my Tmobile plan, i'm not sure what's going on. 

***update again*** my phone just shipped will be here Wednesday 

Looks like yours will probably come Wednesday or Thursday 

Is yours showing shipped on the app or did you get an email? 

i was about to ask the same question! 

magenta7786034 wrote:

magenta7786034 wrote:

dianasantos wrote:

magenta7786034 wrote:

***update*** received an email that my payment processed this morning but the shipping date is still 12/01-12/05 still says processing but when I look at my plan the pro max shows up on my line and under my EIP agreement & it's classified as Active-shipped but on the order status it doesn't. I'm so confused 

I'm having the same problem. My payment was charged on Friday, i didn't receive an email or any message. And it's showing up on my Tmobile plan, i'm not sure what's going on. 

***update again*** my phone just shipped will be here Wednesday 

Looks like yours will probably come Wednesday or Thursday 

Is yours showing shipped on the app or did you get an email? 

magenta7786034 wrote:

dianasantos wrote:

magenta7786034 wrote:

***update*** received an email that my payment processed this morning but the shipping date is still 12/01-12/05 still says processing but when I look at my plan the pro max shows up on my line and under my EIP agreement & it's classified as Active-shipped but on the order status it doesn't. I'm so confused 

I'm having the same problem. My payment was charged on Friday, i didn't receive an email or any message. And it's showing up on my Tmobile plan, i'm not sure what's going on. 

***update again*** my phone just shipped will be here Wednesday 

Looks like yours will probably come Wednesday or Thursday 

dianasantos wrote:

magenta7786034 wrote:

***update*** received an email that my payment processed this morning but the shipping date is still 12/01-12/05 still says processing but when I look at my plan the pro max shows up on my line and under my EIP agreement & it's classified as Active-shipped but on the order status it doesn't. I'm so confused 

I'm having the same problem. My payment was charged on Friday, i didn't receive an email or any message. And it's showing up on my Tmobile plan, i'm not sure what's going on. 

***update again*** my phone just shipped will be here Wednesday 

magenta7786034 wrote:

***update*** received an email that my payment processed this morning but the shipping date is still 12/01-12/05 still says processing but when I look at my plan the pro max shows up on my line and under my EIP agreement & it's classified as Active-shipped but on the order status it doesn't. I'm so confused 

I'm having the same problem. My payment was charged on Friday, i didn't receive an email or any message. And it's showing up on my Tmobile plan, i'm not sure what's going on.