Forum Discussion
iPhone wil not send an RCS message after updating to iOS 18
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn’t allowing rcs mess...
Brandonmag35 wrote:
fuzzy wrote:
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn’t allowing rcs messages to be sent or received.
in order to try to resolve the issue I went and searched for solutions. I have tried, restarting the phone, toggling on and off airplane mode, and resetting network settings. NONE of these solutions worked. last thing I did was I checked for a carrier updated and it is up to date. I further checked the IMS status and it shows that only voice and sms is allowed, and RCS is missing. knowing that is under E-SIM, I knew it had to do with T-mobile.
I have called T-Mobile customer care 3 times. the first call, they weren't knowledgeable on the subject of RCS. eventually I was transferred to a "Tech Specialist" that created a trouble ticket. a second call to see If I could get a knowledgeable customer service rep and I was referred to Apple suspecting it was a software problem. Apple refers me back to T-mobile stating that they don't have control over the RCS working on the network and that is the issue of T-Mobile.
attempt 3 with T-Mobile consisted of deleting my E-SIM and downloading a new one, which did not fix the RCS unavailability fiasco. I was suggested that I do a factory reset or a settings reset but at this point I don't think this the problem. Has anyone experienced this problem? if so have you resolved it? whad did you do? if it is all about IMS allowing RCS, how did you fix that? thanks in advance.
I solved it!!!! I've gotten rcs to work on my iPhone 16 pro. Go to cellular turn off your e sim or physically remove it. Wait 10 minutes. Restart device. Then go turn it back on.
Did u do “turn on this line” or delete e sim do turn on this line
fuzzy wrote:Cali Cat wrote:fuzzy wrote:The update on iMessage has happened on iOS 18. As for "messsge features rolling out to older devices" I just updated a friend's iPhone XR to iOS 18 and that phone is sending RCS messages without a problem. The IMS status shows that RCS is capable. On my IPhone 13 Pro Max the IMS status doesn't show RCS is capable even though the RCS toggle is turned on in iMessage. What shows up in IMS matters. All iPhones capable of receiving IOS, have the same messaging capability.
No problem for me on both 14 pro and new 16 pro. I can confirm:
- Messages settings has RCS enabled
- Carrier IMS status shows all three - Voice, SMS, and RCS
Doesn't look like Tmobile is the problem since Android phones have been using RCS for some time now. I think Apple is giving you the run around if it's not working.
It has been confirmed that it is the carrier. Just because Android had it for some years doesn't mean it is Apple. Case in point there are some Android phones that have had the same issue.
Confirmed by who? A friend on mine with an iPhone 12 isn't having any issues. Android users with RCS issues are carrier related. It's something with their device.
