Forum Discussion
knocking or tapping on outgoing calls
I had an Android (Google Pixel) and experienced knocking and tapping sounds for over a year. T-Mobile store changed the SIM card. It didn't help. This went on for more than a year. Then I got an IPhone. The issue continues. T-Mobile did try a number of methods, but nothing helped. They kept closing out my ticket (which took forever for me to get them to agree to open to begin with. I did have one kind technician (I don't think he was an actual technician) who checked in with me a number of times. NOTHING CHANGED. I finally realized on my own, that it only seems to occur on outgoing calls. So, I call people, the knocking begins, and I ask them to call me back…..and no knocking. It's not my tower. It happened even in New York. It doesn't happen on every call, but I'd say 90% of calls. It's absolutely horrible. I stumbled upon a group online Apple community, where a number of people are complaining about the same issue. They think it's an Apple issue, but they ALL HAVE T-MOBILE. Since I had the issue with both Android & IPhone, I KNOW that the problem is with T-Mobile. I am utterly disgusted, and dissatisfied with the service.
Hello, I have experienced this issue with my new iPhone 13 continuously since February 2022. Tmobile has done everything from provisioning the line, warranty swap, and upgrading me to the iPhone 15 last month where the knocking is still happening when they transferred my number. Apple has tested everything on its end and found no issues.
I am happy to see that my concerns are validated here and would love to get in on a class action lawsuit because I pay for crystal clear service that I have yet to receive.Apple has zero to do with how your Android phone would work or not work.
My last 3 phones have been Pixels with no issues.
I’d look for sources of RF interference around you or the other party’s location.
iw_coldice wrote:
gramps28 wrote:
My last 3 phones have been Pixels with no issues.
It ain't the phone it's T-Mobile.
I use Tmobile also with no issue.
gramps28 wrote:
iw_coldice wrote:
gramps28 wrote:
My last 3 phones have been Pixels with no issues.
It ain't the phone it's T-Mobile.
I use Tmobile also with no issue.
I understand, unfortunately there is a large amount of people who are experiencing this issue, some even with a Pixel. I'm not sure if it is based on where these people are located and/or who ever they are placing the call to is located. Or if the issue is more complex than just location
Lcfegel wrote:
gramps28 wrote:
iw_coldice wrote:
gramps28 wrote:
My last 3 phones have been Pixels with no issues.
It ain't the phone it's T-Mobile.
I use Tmobile also with no issue.
I understand, unfortunately there is a large amount of people who are experiencing this issue, some even with a Pixel. I'm not sure if it is based on where these people are located and/or who ever they are placing the call to is located. Or if the issue is more complex than just location
Lcfegel wrote:
I have the same problem. Android and so far only happens when I call a specific person who lives in another state. It's a rhythmic knocking and it is on and off throughout the entire conversation. I saw the apple support page as well and it's clearly only happening to T-Mobile clients. Obviously people first think it is the phone itself before realizing it's actually the cell provider, which is why that apple thread is full of complaints. We need those same people to come over here and fill up this thread in order to get T-Mobile to listen and take the matter seriously.
So what do we do about this? Class action suit?
I hear knocking\tapping on my ss2 ultra. I only hear it when I'm on the phone with with a specific person who lives in another state with Verizon as their carrier and they have an s22 as well. They cannot hear the knocking, only I can. And no one else they talk to can hear it. Been going on for 8 months now. Please help
BigHomieCed wrote:
I hear knocking\tapping on my ss2 ultra. I only hear it when I'm on the phone with with a specific person who lives in another state with Verizon as their carrier and they have an s22 as well. They cannot hear the knocking, only I can. And no one else they talk to can hear it. Been going on for 8 months now. Please help
It happens with a bunch of people I talk to people that are with different carriers and still have problem. The problem if Tmobile it's self. No other company or entity is the problem. They are playing dumb and like someone said a class action lawsuit is sounding like a good start to this problem
I reported them to the FCC who has sent them the complaint. Best suggestion is everyone do the same thing. See if that wakes Tmobile up.
