Forum Discussion
Fake and deceptive t mobile promotion
Hello! I would like to ask how to file a complaint? I was informed of a promotional sale wherein if I add a line, I'll be qualified for a buy 1 get 1 promotion. So that's what I did. I added a li...
I am a little concerned, as I pre-ordered the iPhone 14 Pro under the trade in promotion T Mobile was advertising. The Promotion showed I would be getting $500 to trade in my iPhone 11 Pro, but when I review the order online, it now says $220. If it's really $220, then I will cancel my order. I called T Mobile and they told me it was the $500, but then why would it show just the $500? I think it's a little deceptive and I'm very disappointed with T-Mobile in this experience.
