Furious about "360 Protection"

I realize it's very frustrating to have this happen, but, how do you expect to get a "new" one instantly?  The best that can be done is overnighted to you.  If you think you should get a brand new out of the box replacement from your local store that is unrealistic & not an option.  Think about it like this, when you damage your car the insurance company doesn't replace it with a brand new car, same concept.  The closest you could get would be to go to the local store & do a JUMP upgrade & turn in your defective device for a new phone phone that you would start payments on a new phone.