furious

Is the vevdor still there? Better check your credit card if you paid with it.

You said you gave some random guy on the street your ID.  I'd be more concerned with that, than the $20.00.

Aletta wrote:

I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone 

why would TMO have to pay you for something you bought from some street vendor? did TMO tell  you to do your business through this guy? a bit lost on why its on TMO to fix this and not the vendor  you talked to or contact the ACP program itself? did you not leave there with paperwork? a receipt at least?

Assurance wireless is connected to T-Mobile it is a deactivated service. They are absolutely the worst on the phone and not so great on the internet speaking through a automated and they know a customer representative gets on and he doesn't answer anything, these people have lied to me several times about a government approved program. Many times they told me my phone was in the mail obviously it's definitely not because it would been here they give me a tracking number that doesn't work I have a phone number I have a account with them I asked you update my email where they're sending the link to track on their website I have no email sign this is gotten on hand I will contact everyone I need to so everyone this is a big SCAM. So couldn't get any information out of the great service at assurance wireless. So I reach out to T-Mobile because they're all over their website and all of our Google with them and they tell me this is a deactivated program so I asked why are they linked so much to them on assurance website. I get transferred to someone else I ask the same thing what links you to assurance wireless. I get disconnected. How can such a faulty program be accepted into a government-funded program . Every single time I talk to them they have lied to me. Today I called to update my email I asked four times to do so and he said assurance wireless has you no assurance wireless is scamming everyone from all the people I see common review and ask questions it is far from being handled I will be reaching out to inspector general BBB and everyone who can do anything about this . I have proof of all this. And if it's a scam they're most likely selling our information or using it I recommend do not go with assurance wireless there are many other companies out there even though the website referred them as one of the top three I will make sure that's changed. There's no business ethic or truth to what they say.TRASh FRAUD SCAM  Don't use.

Also looking for someone else to look into this because I think my information is at Jeopardy now and T-Mobile's name is all over their website and Google they obviously are linked in one way or another. Proof is in the pudding 

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I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone 

No haven't tried the police but maybe I should 

I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that. 

My only advice I can give is call 611 on ur phone and see what happens..and..always ask for a business card.

Aletta wrote:

I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that. 

Just about anyone can activate a prepaid SIM online.