Forum Discussion
NO CUSTOMER SERVICE SUPPORT>>>PHONE OR CHAT!!!!!!!
I would like to know, why T-mobile no longer has Customer Service phone support any longer, nor do you have chat support. It might be time to find another carrier.
Unfortunately the Tmobile support got flooded with phone calls from the forced migration of grandfathered plans last week that only affected 1% of plans.
A poster reported that Tmobile support was getting over 9,000 calls about forced migration causing issues with the system.
I called T Mobile customer service today with a billing question. Within minutes, I was connected with a young man in Oklahoma City. He answered my questions cheerfully and efficiently.
I think the problem is with you.
