Forum Discussion
Request change to payment due date
My payment date changed and I wasn't aware it would as I have auto pay set. How can I request it to be changed back to the original date? Gracias.
Changes to your billing date need to be made through Customer Care. You can reach them at 611 or by sending a DM to T-Mobile on Facebook or Twitter. Try to remember that autopay will always initiate at least 2 business days before the actual autopay date.
To add you can only request a change in due date once.
