Forum Discussion
Voicemails being "Deposited into text"
Our family recently transferred to T-mobile. We all have iPhone 12 Max.
Since transferring to T-Mobile all of our voicemails we receive are also being “deposited” into our texts.
I have searched the internet, T-mobile site, and this community trying my. best to find out how to stop this from happening.
Does anyone know how to stop this. It is filling up my phone storage!
tech_support07 wrote:
For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.
In the T-Mobile app:
Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”You're welcome.
Seems they have changed something. This no longer works.
T-Mobile; please do better. This is a useless feature and I'm very frustrated with many things already being with you for 3 months. There's no reason I should have to turn off this as a feature. Would you please spend some time on doing something actually useful?
I was experiencing that exact problem. I had tried a number of fixes, including turning off the VVT feature. Nothing worked. I finally broke down and called 611. They ended up doing a network reset on my phone and that did it. It does delete all of your wifi passwords, but that seemed like a small price to pay.
Here is what I learned today. I have iPhone 13
- The app and directions mentioned are related to Android users.
- The voicemail to text is part of my T Mobile plan and is automatically functioning on the I phone once phone or plan is activated.
- To get the voicemail to text blocked on my I phone I had to contact 611 tech support and get them to block that function.
- It is a by phone number that they have to install the block.
Hope this helps.
