Forum Discussion
Where is my iPhone 15 Pro Max? - My wife got hers, orded the next day!
Hello T-Mobile and Community!
I have an interesting story. I ordered my iPhone 15 ProMax - White from T-mobile on Launch Day (9/15/23 @ 10:30 AM) on my Account. I am still waiting and it says it should be shipped by October 3rd.
My wife ordered the SAME EXACT phone the next day (9/16/23 @ 11:30 PM) on her account. She did order a regular sized Pro on launch day and then decided she wanted the bigger one, so she reordered the next day. It initially said November delivery.
She got her phone on drop day (9/22/23), and I have no updates on my phone. I called T-mobile, and they were like, yeah - no clue, sorry. Same shipping address and everything. It is so frustrating that T-mobile and their system would not fulfill orders in the proper sequence. I am still waiting with no updates and just a "too bad, so sad" from T-mobile.
- MuckluckskyTransmission Trainee
Yipppeee ~ my phone shipped 🥳! It should arrive on 10/3/2023! Best of luck to all of you waiting. Thanks all for feedback and info🙌!
- igorL11235Roaming Rookie
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
- canish99Roaming Rookie
I placed my order for 15 Pro Max Natural Titanium 256 gb on 9/23/2023, estimated ship date 10/03/2023-10/17/2023, anyone esle?
No updates
- gramps28Router Royalty
It sounds like she canceled the original order and ordered the max. Didn't say if they both were the same color and storage.
- gramps28Router Royalty
Heaven is the community manager so she may know how the phones are rolled out.
I was at our local mall and walked by the Apple store wondering why it was packed and employees were taking appointments on Saturday until I realized it was the release date.
- MuckluckskyTransmission Trainee
@HeavenM Order Status “Running” on home tab.
details here:
Completo
Estimated to ship 09/27/2023 - 10/03/2023
same since the day I ordered it 😬
- MuckluckskyTransmission Trainee
Rmojica1 wrote:
Mucklucksky wrote:
Yipppeee ~ my phone shipped 🥳! It should arrive on 10/3/2023! Best of luck to all of you waiting. Thanks all for feedback and info🙌!
When you ordered?
@Rmojica1 , I ordered on launch day, Sept. 15th. About 1.5 hours after preorder opened.
- briaanduzitRoaming Rookie
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
I'm hoping it's like Amazon then. Once you get charged it ships out.
- igorL11235Roaming Rookie
ALO19 wrote:
So I called in order Oct 1st and was charged on Oct 4th back ordered and order says shipping 10/9-10/23 . I'm totally confused.
you ordered on oct 1st? What configuration?
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