Forum Discussion
Where is my iPhone 15 Pro Max? - My wife got hers, orded the next day!
Hello T-Mobile and Community!
I have an interesting story. I ordered my iPhone 15 ProMax - White from T-mobile on Launch Day (9/15/23 @ 10:30 AM) on my Account. I am still waiting and it says it should be shipped by October 3rd.
My wife ordered the SAME EXACT phone the next day (9/16/23 @ 11:30 PM) on her account. She did order a regular sized Pro on launch day and then decided she wanted the bigger one, so she reordered the next day. It initially said November delivery.
She got her phone on drop day (9/22/23), and I have no updates on my phone. I called T-mobile, and they were like, yeah - no clue, sorry. Same shipping address and everything. It is so frustrating that T-mobile and their system would not fulfill orders in the proper sequence. I am still waiting with no updates and just a "too bad, so sad" from T-mobile.
- igorL11235Roaming Rookie
did it ship yet?
- Rmojica1Transmission Trainee
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
- Rmojica1Transmission Trainee
canish99 wrote:
I placed my order for 15 Pro Max Natural Titanium 256 gb on 9/23/2023, estimated ship date 10/03/2023-10/17/2023, anyone esle?
No updates
I am in the same boat as you my friend. Same placed order date and it should ship thr the 21 of October to 6 of November 🥲
- Rmojica1Transmission Trainee
briaanduzit wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
I'm hoping it's like Amazon then. Once you get charged it ships out.
You let me know
- ALO19Newbie Caller
So I called in order Oct 1st and was charged on Oct 4th back ordered and order says shipping 10/9-10/23 . I'm totally confused.
- Gwen470Newbie Caller
Mermaidpatti wrote:
I ordered on 09/24/2023
Ship date for the white 256GB is 11/06- 11/20
It’s frustrating because I do know its back ordered but if I had waited the backorder is now from 10/17-10/31 ?
yeah i ordered on 09/23/23 and ship date same like you. And i saw backorder now from 10/13-10/27
- igorL11235Roaming Rookie
Finally, my has been dispatched, with 2 day ups shipping. coming overnight. So I can confirm once credit card is charged within 24-48 hours they dispatch the device!
- Rmojica1Transmission Trainee
igorL11235 wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
let me guess yours shipped today also?
Nothing changed. I still have my expected date for 21 October to 6 of November and they already charged me. I dont understand 😕 enjoy your pro max my man.
- igorL11235Roaming Rookie
Rmojica1 wrote:
igorL11235 wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
let me guess yours shipped today also?
Nothing changed. I still have my expected date for 21 October to 6 of November and they already charged me. I dont understand 😕 enjoy your pro max my man.
They charged your card or this is just on invoice next to "Running" status? I actually got a notification from AMEX yesterday about the charge.
- briaanduzitRoaming Rookie
Rmojica1 wrote:
briaanduzit wrote:
Rmojica1 wrote:
Rmojica1 wrote:
igorL11235 wrote:
Question for you, I ordered blue pro max 256 on 9/23, with estimated delivery 10/1-10/15. Today is 10/4 and I noticed few mins ago my card was charged. How soon after the charge do they ship out the phone?
Your case is similar. I order it 9/22 and my estimated is 10/21 - 11/6 and i was charge yesterday.
Tmobile tell me that after you have being charge it should arrive from 3 to 5 working days. I am crossing fingers.
I'm hoping it's like Amazon then. Once you get charged it ships out.
You let me know
I can confirm that after you get charged they ship out your product however, you will get an update letting you know the phone is on the way - a little past 24 hours after you get charged. Atleast that's what happened to in my situation. Also, my delivery date is for tomorrow, 2 days after it got shipped out.
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