Precio Fijo

Good!

I too was just notified via text that there would be a rate increase.

TEXTOS:

T-Mobile: For the first time in nearly a decade, we're making a change to the price of some of our monthly service plans. Starting on 06/05/24, your rate plan(s) will increase by $5 per line per month. You'll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same. For more information, visit sms.t-mobile.com/4rTDezF5

i spent several hours yesterday on the website chat, as well as through chat on 611. I firmly insisted that after 20+ years with them, I was mad. We'd been lied to. After all was said and done, I asked for a lifetime guaranteed statement. Was given that by both agents through chat. I screen shot most of my chat sessions as proof. I'm expecting the same $60, no additional charges, to be my monthly automatic charge. I'll let you know mid-June!

kevinbelcher1 wrote:

Spent an hour on cs chat last night. Isaac, cs person,was barried in chat complaints. He told me it's  $10, no big deal (wow). I told him if it wasn't a big deal, then TM can just pay it for me. He told me there is nothing TM can do about it. 

I've been a customer since March 2014. He said sorry you are unhappy but bill is going up. 

I will be leaving TM. Picked a plan out from Consumer Cellular for 55 a month, 2 lines; waiting for the end of billing cycle on 6/5. 

Also won't be moving to TM home Internet. Pulled plug on those plans with this cluster. 

Like many, I filed a complaint with FCC and plan to do the same with Michigan Attorney General. 

File with the FTC as well. I wrote to my local PUC, and they told me that Cellular doesn't fall under their purvue, but that I should file a complaint with the FCC, which I had already done, and also file a fraud complaint with the FTC. I too had considered using T-Mobile for home internet, butthat's not going to happen now.

I also note that there is a lawsuit againt T-Mobile moving forward that the judge refused to throw out, which is challenging the merger with Sprint. The claim is that reduced competition will result in higher prices. That claim is well founded, as we've all seen this past week. Thirteen State Attorneys General had previously tried to block the merger but they were unsuccessful. I've written my State AG and complained as well, since my state was one of the thirteen.

The price increase cannot go unchallenged. If T-Mobile is able to get away with this price increase despite their iron-clad promise, their Uncarrier Un-contract, to not raise prices, then how can we believe any other company that commits to never raising their price, such as Boost Infinite cellular, and CenturyLink Fiber price for life. I urge everyone to flood the FCC & FTC with complaints in a massive effort to stop T-Mobile's breach of contract efforts.

Spent an hour on cs chat last night. Isaac, cs person,was barried in chat complaints. He told me it's  $10, no big deal (wow). I told him if it wasn't a big deal, then TM can just pay it for me. He told me there is nothing TM can do about it. 

I've been a customer since March 2014. He said sorry you are unhappy but bill is going up. 

I will be leaving TM. Picked a plan out from Consumer Cellular for 55 a month, 2 lines; waiting for the end of billing cycle on 6/5. 

Also won't be moving to TM home Internet. Pulled plug on those plans with this cluster. 

Like many, I filed a complaint with FCC and plan to do the same with Michigan Attorney General. 

I just filed a complaint with the FCC. Hopefully a lot of people do so as well. Maybe they'll do something about it. Probably a class action lawsuit. Here's the URL is you want to file a complaint. It's easy to do!

https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223-Phone-Form-Descriptions-of-Complaint-Issues

https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223-Phone-Form-Descriptions-of-Complaint-Issues

MsVJP wrote:

What is an MVNO?

Mobile virtual network operator

Basically, they lease bulk access to network services at wholesale rates, then sets retail prices independently. T-Mobile has many MVNO's that meet a variety of customer situations as does Verizon and AT&T. They don't allow the MVNO's to advertise it's the same service for obvious reasons. There may be a lower prioritization on super busy towers but that will impact less than a single percent of customers and frankly if you are deprioritized you likely wouldn't know it. 

What is an MVNO?

Check out the MVNO's. Many have great reputations, lower cost without all the perk games the major carriers are playing. Much more economical for the same service, even if you want to pay for some of the perks like Netflix. I have new SIM cards on the way and will be leaving after this month's service. This move burned years of well-earned customer goodwill and Mike Sievert has single handedly undone all the great work John Legere lead. Shame!

I left Sprint and came over to T-Mobile years ago and now T-Mobile and Sprint are united, they're starting the same price increase BS!  If T-Mobile got rid of those stupid perks and just give cell phone service perhaps they could honor their promise about pricing!  Greed and deception!!