Forum Discussion
T-mobile lying to to customers
T-Mobile is lying to customers! I've been with T-Mobile for over 10 years w/business plan. I recently called to check for an upgrade and offered two new iPhone 16 pro for free w/trade in and deliver...
Your story sounds exactly like mine! Nothing but liars! Customer service people have no clue what they're doing. I also spent endless hours on the phone with them and also chat ...one day I was on the phone over 5 hours!! I'm reporting these idiots to the BBB. I recorded their conversations also when I spent hours on chat because I had no phone service. Being a new customer I already had problems with them from day 1 and I'm done! What a HUGE mistake signing up with them.
