Forum Discussion
Bill is the same after paying off phone
When I went with T mobile, I had the price of my phone for 2 years on my bill. Now after 2 years and my phone is unlocked, my bill is still the same. It's not making sense to me. Can anyone elaborate...
Not all payment terms are 24 months. There are some that are 30 and even 36 months long. Some are leases where you don't own the device until you choose to pay the fee to end the least and keep the device.
All billing related questions should be addressed with Customer Care by calling 611 from your T-Mobile line. You can also reach out to T-Mobile via DM on Facebook or Twitter to inquire as to why your bill hasn't gone down.
