Forum Discussion
How to get receipt/bill for prepaid T Mobile payment ?
Hi, I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment...
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
nskmda wrote:Looks like I’m a bit late in the game.
Maybe on the initial activation package purchase you can download that document.
But for me it's too late. I don't see any downloads.
Just out of curiosity. The 'account number' which you see on the document, what is it?
Is it your phone number or your ‘online account number’ (shown on the top right of the page when you access the TM website)?Since neither of those numbers worked for me when I tried to pay my bill from via my bank ‘bill pay’ system, I guess you either see another ‘account number’ or you don’t even use this kind of feature from your bank.
I see. Worth to call their CS. It's the phone number. But you need to ues that to register an account on https://account.t-mobile.com/.
