Forum Discussion
Lied to by 2 customer service agents
I called in to ask why my bill was so much higher than what I was promised. The agent just added a payment extension to my account without even asking me, or telling me. My husband was in the hospita...
Same thing. They had no service and cancelled and now they want me to pay everything in full. When it was supposed to be free. They lied. And I bbb them and it got partially fixed. Now I complained to fcc and bbb again because they sent me to collections and don't tell me an exact charge they are charging me
