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Amanduh72488
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Joined 2 years ago
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Re: ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE
T-Mobile lied they cheat and they will literally do anything for a sale... Kind like those only fans chicks 😂. They have zero service and no responsibility for it. Even the bbb escalation guy named David is full of it. I just let them know I have a lawyer on speed dial and I will get this fixed. For those who can't afford a lawyer or get help with this file with your local attorney generals office. Fcc. Ftc. Bbb. They will eventually have to cough up some excuses to why they are so lame.3Visto0likes0ComentariosRe: T-Mobile got nailed for nearly $20M?
Steve066 wrote: I spotted this page on FCC's website when I was trying to file a complain as T-Mobile has failed to honor its promises over 5 times within a month. https://www.fcc.gov/document/fcc-reaches-195m-settlement-t-mobile-911-outage-investigation Yeah that's for 911 and the other was for data breech. I hope next is for the bait and switch. And deception employees. And no service. I hope they truly go out of business.1Ver0likes0ComentariosRe: why does t-mobile have the worst customer service out of the phone companies?
Yeah. Ftc. Fcc. Bbb. Those are where you will get answers. Maybe your local attorney general. Hopefully T-Mobile goes outta business we are not the only ones. Dispute everything. Do not give them a major bank card.. I gave them a disposable one. They are mad about that... Because they can't charge what they want when they want 😂. Hey scam artists that's all you gotta say...15Visto2likes0ComentariosRe: Lied to by 2 customer service agents
Same thing. They had no service and cancelled and now they want me to pay everything in full. When it was supposed to be free. They lied. And I bbb them and it got partially fixed. Now I complained to fcc and bbb again because they sent me to collections and don't tell me an exact charge they are charging me7Visto2likes0ComentariosRe: Bait and switch - misinformation from phone agent
Same has happened to me and now collections calls are starting to come in because they don't want to work with me. They lied and said two phones and a computer free. Nothing is free with this company. They expect me to stay with them when they have zero service in my area. I will not pay to not have service that's dumb. You can never return anything and then get stuck with a huge bill at the end. Buyer beware. Customers stay away.14Visto2likes0ComentariosRe: When T-Mobile are you going to the right thing for your customers who are victims of Bait and Switch?
WAM wrote: Well I need to update the status of my problem…The T-Mobile store manager came through for me and T-Mobile gave me a $400 credit to make me whole for the value of the new phone! Thank you Carlos! Sometimes good things do happen! I stayed civil though the whole process and had a positive result. Yeah better make sure you get that credit they said the same to me and never received it.5Visto0likes0ComentariosRe: why does t-mobile have the worst customer service out of the phone companies?
Nes wrote: I've been trying to get in touch with customer service for a whole day! Hands down the shittys service and customer service ever!! And I've had some bad service in my life… Verizon here I come!! Try bbb or fcc. Do not trust the employees or go into the store. They do everything to lie and keep u on as a customer even though service is non existent and they bill you wrong.14Visto1like0Comentarios