Forum Discussion

luishattm's avatar
luishattm
Network Novice
Hace 8 años

Refund when cancelling prepaid plan?

I have some phones on prepaid plans for relatives.  I will be needing to cancel them soon.  A couple of them have balances in the accounts.  Will those balances be returned to me when I cancel or will I just lose that money?  Answer from a T-mobile rep would be welcome.

  • tidbits: That's what I thought. When I dropped AT&T to come to T-Mo I lost $24. No big deal as I was going to have to add $25 if I stayed with AT&T.