T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans

gramps28 wrote:

magenta9171786 wrote:

SpookWarrior wrote:

magenta9171786 wrote:

For those asking about a class action lawsuit, it was filed yesterday in U.S. District Court in the District of New Jersey, requesting a jury trial as a result of T-Mobile breaking their promise to not raise prices for those of us covered by the Un-contract and their Price Lock. For those wishing to have a look at the complaint, here’s a link:   https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing

How do we go about joining the class action lawsuit?  Please advise - thanks.

This is pretty new, but I believe that members of the class will be notified by the court if it allows the case to proceed. In the meantime, you may want to go on the T-Mobile site and opt out of their arbitration clause. https://www.t-mobiledisputeresolution.com/en/TMobile/OptOut

 

That opt out is only good if you activated a line less than 30 days.

My attorney asked me to do it anyway. I wonder how many of us got a copy of T-Mobile's Terms & Conditions when we signed up for the plan, and/or were told they had 30 days to opt out. I know I didn't. It's worth opting out unless & until the court decides that we can't… it's in their hands now.

magenta9171786 wrote:

SpookWarrior wrote:

magenta9171786 wrote:

For those asking about a class action lawsuit, it was filed yesterday in U.S. District Court in the District of New Jersey, requesting a jury trial as a result of T-Mobile breaking their promise to not raise prices for those of us covered by the Un-contract and their Price Lock. For those wishing to have a look at the complaint, here’s a link:   https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing

How do we go about joining the class action lawsuit?  Please advise - thanks.

This is pretty new, but I believe that members of the class will be notified by the court if it allows the case to proceed. In the meantime, you may want to go on the T-Mobile site and opt out of their arbitration clause. https://www.t-mobiledisputeresolution.com/en/TMobile/OptOut

 

gramps28 wrote:

magenta9171786 wrote:

SpookWarrior wrote:

magenta9171786 wrote:

For those asking about a class action lawsuit, it was filed yesterday in U.S. District Court in the District of New Jersey, requesting a jury trial as a result of T-Mobile breaking their promise to not raise prices for those of us covered by the Un-contract and their Price Lock. For those wishing to have a look at the complaint, here’s a link:   https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing

How do we go about joining the class action lawsuit?  Please advise - thanks.

This is pretty new, but I believe that members of the class will be notified by the court if it allows the case to proceed. In the meantime, you may want to go on the T-Mobile site and opt out of their arbitration clause. https://www.t-mobiledisputeresolution.com/en/TMobile/OptOut

 

That opt out is only good if you activated a line less than 30 days.

Hopefully the governmental agencies like the FCC, State AGs, etc. will be more proactive and convince T-Mobile to rescind their "Breach Of Contract" rate increase.  Also if the national and local news report on the class action lawsuit, more affected individuals will join... 

RenegadePastor wrote:

I’m not optimistic that it will accomplish much, but I’ve already emailed the office of my U.S. Congressman, and this week will do the same with my two U.S. Senators, which is something we’ve been told to do if we’re not getting anywhere with government agencies.

I’ll post any and all responses that I receive back from them.

Let me know if anything happens! I'm not letting this go!

Just wanted to provide an update and let you know that I just received an email from the Attorney General in the state in which I live (California) letting me know that they will be reaching out to T-Mobile on my behalf. While I'm not holding out a lot of hope that anything will change, I'm at the very least leaving no stone unturned in trying to get T-Mobile to honor their promise.

Also, earlier today I received a similar response from the BBB, asking if the complaint had been resolved. I told them it had not.

I’ll post additional info as I receive additional notifications.

I reached out to my attorney generals office also. They gave me the same response, they would reach out to T-Mobile. It did prompt a phone call from T-Mobile but nothing changed. I told the attorney generals office that they did call me but did not resolve my dispute with them. Nothing else happened. How many dead ends are there. FCC, FTC and attorney general, none are making T-Mobile responsible!!!!!

SpookWarrior wrote:

And I presume you are a Pulitzer Prize winner?  You just made my day - what a joke - have a happy.

Dear SpookWarrior,

    It appears as if your focus is now on me and no longer on the original topic.  You still have poor writing skills.

Atentamente,

ImNoAngel

I also got screwed from T-Mobile with their false add 55+ years ago. I contacted a rep lastnight and spent 45 mins. on the phone and got no where.

I also contacted the FCC and got a replay saying T-Mobile rep will have to contact me.

I was with T-Mobile at least 30 years now and liked their service till this.

I leave T-Mobile, I’m tired of being screwed as a senior.

We have been paying $60/mo on the senior plan since at least December 2017. We did the usual calling T-Mobile and contacting the FCC. T-Mobile sent us a gibberish letter about rate locks and such and asked us to withdraw our complaint. i am ignoring their letter. That's about all that I can do for now over $10/mo. If anyone finds a good way forwards, please let us all know.

I am a journalist working on a story about T-Mobile's scams against its users, agreeing to contracts at listed prices either not indicating or directly promising no increases, and then hiking the prices. Please send me your information about developments, including what T-Mobile, FCC and FTC tells you when you file complaints. LK@lucykomisar.com.

Some of my past stories about corporate corruption: 

The NYTimes, Miami Herald, The American Prospect, 100Reporters, Consortium News, A Game as Old as Empire and Inside Paradeplatz .

• “How the Food Industry Eats Your Kid’s Lunch,” New York Times, Dec 3, 2011. http://www.nytimes.com/2011/12/04/opinion/sunday/school-lunches-and-the-food-industry.html?ref=opinion&pagewanted=all
• "State Aided Suspect in Huge Swindle" (about Allen Stanford), Miami Herald, July 5, 2009. Winner of Gerald Loeb, National Press Club, Sigma Delta Chi, and National Headliner awards. http://www.anderson.ucla.edu/Documents/areas/adm/loeb/10-597.pdf
• “How the GameStop Hustle Worked,” The American Prospect,” June 22, 2021. https://prospect.org/power/how-the-gamestop-hustle-worked/ “The GameStop Mess Exposes the Naked Short Selling Scam,” The American Prospect,” Feb 25, 2021. https://prospect.org/power/gamestop-mess-exposes-the-naked-short-selling-scam/ 
• “Risky Business: How Insurance Companies are Chasing Profits over Policyholder Security,” 100Reporters, Dec 30, 2022.  https://100r.org/2022/12/risky-business-2/ “Captives of Industry: How Wall Street is Cashing in on Your Insurance,” Sept 12, 2022, 100 Reporters. https://100r.org/2022/09/insurance-company-captives/
• “DOJ Buried Allegations that Cheney’s Halliburton Subsidiary Paid Bribes for Venezuela Contracts,” Consortium News, Nov 21, 2019. https://consortiumnews.com/2019/11/21/doj-buried-allegations-that-cheneys-halliburton-subsidiary-paid-bribes-for-venezuela-contracts/ 
•  “BCCI's Double Game, Banking on America, Banking on Jihad,” chapter in book A Game as Old as Empire, (Berrett-Koehler, San Francisco, 2007).  https://www.thekomisarscoop.com/wp-content/uploads/2024/08/BCCIs-Double-Game-Banking-on-America-Banking-on-Jihad-by-Lucy-Komisar.pdf
• “Scam in the Caribbean: Evidence shows that International Bank UBS Bahamas took clients‘ money and made fictitious stock trades to U.S. markets,” Inside Paradeplatz, Aug 10, 2024. (Inside Paradeplatz, based in Zurich, focuses on Swiss banking. Paradeplatz is where UBS and other big banks have their headquarters.) https://insideparadeplatz.ch/2024/08/10/scam-in-the-carribean/ 

In 2017, I also signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched to T-Mobile.  In June, T-Mobile raised my monthly rate by $10.00.  When I spoke to their customer service people this morning, they told me that there was nothing that they could do to fix the problem.  They said a mass-text message was sent to me but I never recall seeing any notification. My bad for not checking my bill sooner to even notice the issue. Crazy for a company to out and out LIE about their pricing practices. I know they have experienced cost increases, but so has everyone and they never should have promised to maintain no-increase pricing in the first place. This reminds me of George HW Bush's "no new taxes" promise which he didn't keep.  T Mobile probably (and correctly) figured they would not lose many customers since they did retain pricing for 7 years or so, and customers won't want to go through the hassle of changing carriers - since there still are not many lesser-cost options available.