Forum Discussion
20 years and leaving
Over 20 years of being with T-Mobile. I have left. See pictures below; my file complaints started around August 19th or the week after. I had no data and cell service the moment I left my house. When I called the auto said "problems in your billing area with no eta". This went on for 2 plus weeks. I am an uber driver and could not make a living.
This upsets me to tears so I wish not to go into the details again but I am certain you can read it on my file. Also I have attached some of the folks in my area that have been complaining as well. Your folks treated me like I was crazy and like the problem was with me and when I asked for compensation - I was hung up on; I was promised then I was hit with a full payment on my bill or else. NOT COOL TO TREAT YOUR 20 YEAR LOYAL CUSTOMER
I know you are a giant company and don’t care about little me so it doesn’t matter to you my complaint and that you are losing little one customer me but I still wanted to send this in and say my bit.
Bye!
To TMobile – I am just a number!
Fcc.gov and the complaint can be done online.
20 years here since primeco, and now T-Mobile sucks.. I've been with him to the ups and downs and the no signals in the new towers and 2G 3G 4G 5G and lately I have no signal at all I have boosters in my house they gave me I have a brand new s23 plus brand new tablet brand new GPS trackers and I'm going to return it all even after the 14 days they have become crap they monopolize the industry and they overwhelmed understaffed or just don't give you're right about AT&t there's a store right down the road here that I know for so adios T-Mobile and I hope everyone continues to do the same thing and drop y'all see y'all own it all but no one uses you has anybody ever tried to chat that's completely useless they don't even respond I've actually started to chat set the phone down for 4 hours and no one responded it's a joke
