Forum Discussion
5G Internet throttling
Just got this email stating users who consume more than 1.2 TB per month (which we just do) will have "lower priority" than other users. "Thanks for being a T-Mobile Home Internet customer! To ens...
When I first received the email, I contacted T-Mobile immediately. I was told flat out that I was Unlimited and would never be subject to this and that the email was just an automated update.
The day after I received another email that said we would be subject to the throttling. I called and was told we would absolutely be limited.
I've enjoyed the service, but we cannot afford any throttling....sorry, they hate that term. I was told it was absolutely not throttling. It was 'data deprioritization related slowdown."
We've been away from Spectrum long enough, I was able to sign up for a 1 Gig line for the same price as I was paying for T-Mobile. I have to sign up for two years... Maybe T-Mobile will work out the bugs by that time.
To their credit T-Mobile is refunding several months of the last few payments.
I'm still with their mobile service. But I'm checking options there as well.
